FAQ

Help center

Frequently asked questions

Everything you need to know about our products, shipping, and policies.

📦 Shipping

Orders placed Monday through Friday before 3:00 PM EST will ship out the same day.

Orders placed after 3:00 PM EST, on weekends, or on holidays will ship the next business day.

⏱ Order before 3 PM EST on a weekday and your garment ships today.

🔄 Returns & exchanges

Our number one priority is patient health and safety. Once a garment has been tried on, we are unable to resell it due to the risk of infection from open wounds, blood, and other bodily fluids.

For this reason, all sales are final. We take this policy seriously to protect every patient who receives one of our products.

However, we understand that sizing can be tricky — especially during post-surgery recovery when your body is changing. If you have a sizing issue, please contact us and we will offer you a discounted rate on the correct size. We want to make sure you have the right garment for your recovery.

📏 Not sure about your size? Check our size guide before ordering or reach out to us — we're happy to help.

✨ About Qurv

The faja market ranges from $15 to $500 — and that range tells you everything. Cheaper options use low-quality fabric with little to no quality control.

You just invested a lot of money into your surgery — don't compromise your results by picking a low quality faja.

At Qurv, we are proud to offer the highest quality fabric at the best prices. Our garments are designed specifically for post-surgical recovery — not just shapewear repurposed as fajas. Every garment is made with medical-grade materials designed for procedures such as liposuction, BBL, and other cosmetic surgeries.

💎 You invested in your surgery. Invest in your recovery.

You can reach us through the contact form on our website or by emailing us directly. We respond to all inquiries as quickly as possible, typically within 24 hours on business days.